Introduction
1 Data processing and information
1.1 Data and information
1.2 Quality of information
1.3 Encryption
1.4 Checking the accuracy of data
1.5 Data processing
2 Hardware and software
2.1 Mainframe computers and supercomputers
2.2 System software
2.3 Utility software
2.4 Custom-written software and off-the-shelf software
2.5 User interfaces
3 Monitoring and control
3.1 Monitoring technologies
3.2 Control technologies
4 Algorithms and flowcharts
4.1 Algorithms
5 eSecurity
5.1 Personal data
5.2 Malware
6 The digital divide
6.1 What is the digital divide?
6.2 Causes of the digital divide
6.3 Groups affected by the digital divide
6.4 The effects of the digital divide
6.5 Reducing the effects of the digital divide
7 Expert systems
7.1 What is an expert system?
7.2 Different scenarios where expert systems are used
7.3 Chaining
8 Spreadsheets
8.1 Create a spreadsheet
8.2 Test a spreadsheet
8.3 Use a spreadsheet
8.4 Automate operations with a spreadsheet
8.5 Graphs and charts
9 Modelling
9.1 Modelling
9.2 Simulations
9.3 Using what-if analysis
10 Database and file concepts
10.1 Database basics
10.2 Designing the database structure
10.3 Creating the database structure
10.4 Creating a relational database from existing files
10.5 Querying the database
10.6 Sorting and grouping data
10.7 Creating a data entry form
10.8 Designing a switchboard
10.9 Importing and exporting data
10.10 Normalising data
10.11 Creating a data dictionary
10.12 File and data management
11 Sound and video editing
11.1 Video editing
11.2 Audio editing
Glossary
Index